Installer Setup Hub
Everything You Need to Install GatEvo On Site
Video walkthroughs, downloadable PDF guides, and an interactive step-by-step app setup — all in one place for professional installers.
From first Bluetooth pairing to cloud control and 4G activation — follow the guides below or jump straight to the interactive quick guide.
Video Guides
Watch Before You Install
Professional walkthroughs covering installation, wiring safety, and cloud setup.
Downloadable Resources
Installer Documentation
Download official PDF guides for on-site reference, team training, or customer handover packs.
PDF · 1.4 MB
Installer Quick Guide
Step-by-step app setup from creating a site to enabling cloud control on any GatEvo device.
↓ Download
PDF · 577 KB
Safety & Wiring Guide
Essential wiring diagrams, safety requirements, and compliance notes for professional installers.
↓ Download
PDF · 2.0 MB
4G SIM Activation Guide
How to activate and configure cellular connectivity for GatEvo Connect 4G units.
↓ Download
Interactive Guide
App Setup. Step by Step.
Follow each step on your phone. Use the arrows, tap a step number, or swipe on mobile.
Step 01
Create a New Site
✓
Open the GatEvo App on your iPhone
✓
Tap + (top-right) on the Sites screen
✓
Enter a Site Name (e.g., customer name or location)
✓
Tap Save and open the newly created site
01 / 12
Installer Tips
Best practices for a smooth setup every time.
Installer Tips
Best Practices For A Smooth Setup Every Time
1
Test via Bluetooth first, then enable Cloud
2
ALWAYS do the iPhone Bluetooth OFF/ON refresh from Settings (NOT Control Center) on first setup
3
Use stable internet at the gate location for reliable cloud access
4
Bluetooth is mainly for setup and local servicing
5
Verify signal strength before selecting a Wi-Fi network
Troubleshooting
1
Device not appearing in scan: confirm power, enable Bluetooth from Settings, move closer, refresh scan
2
"Connected but not working" on iPhone: toggle Bluetooth OFF/ON in iOS Settings (NOT Control Center), then return to app
3
Control Center Bluetooth toggle DOES NOT fully turn off Bluetooth — it only pauses device scanning
4
Cloud won't connect: confirm Wi-Fi password, verify internet is working, then enable Cloud again
5
Poor cloud performance: check Wi-Fi signal strength and consider repositioning the device or using Ethernet
FAQ
Frequently Asked Questions
Everything you need to know about installing and running GatEvo. Can't find your answer here?
Contact Support
01
Can GatEvo be installed inside a metal control panel?
Yes. GatEvo Connect AI is designed with external SMA antenna ports specifically for this scenario. Simply connect an external Wi-Fi or Bluetooth antenna to extend signal range outside the panel — no signal loss, no compromise.
02
How does it help with fault finding?
GatEvo logs every input and output state in real time, giving installers a full, timestamped diagnostic history accessible directly from the app dashboard. This means you can identify the exact cause of a fault remotely — often without needing to revisit the site at all.
03
Can it be used on commercial and residential gates?
Absolutely. GatEvo Connect AI supports both residential and commercial installations. Whether it's a single home gate or a high-traffic commercial entrance with multiple outputs, the I/O Manager lets you configure the logic to match any requirement.
04
Can the device integrate with lights and alarms?
Yes. Using the I/O Manager, you can link outputs so that a single trigger — such as a gate opening — also activates lights, sounds an alarm, or controls any connected device. Multi-step automation sequences with time delays and safety buffers are all supported natively in the app.
05
Do you provide leads to your approved installers?
Yes. Approved GatEvo installers are listed on our public Installer Map, so homeowners and businesses searching for a local engineer are directed straight to you. Leads are sent based on proximity to the enquirer's location.
06
Can I get training?
Yes. GatEvo provides a full setup guide, video walkthroughs, and dedicated installer training. Our team is also available directly to support you through your first few installations so you can get up to speed quickly and confidently.
LIVE APP WIDGET
Your Gate. One Tap Away.
The GatEvo Home Screen Widget puts full gate control in the palm of your hand — no unlocking, no navigation, no waiting.
At-a-Glance Status
See gate and garage status instantly without opening the app.
One-Tap Control
Open, close, or trigger scenes directly from your home screen.
Secure & Encrypted
Every widget action is authenticated and encrypted end-to-end.
9:41
Front Gate • Access
Driveway lights turned on
FRONT GATE
Entry Gate
Closed
Garage
Closed
Quick Actions
All Open
Tap to trigger
All Closed
Tap to trigger
Now Live on iOS & Android
Geo-Opening Technology
Call-To-Open Pro Plan
UK Designed & Manufactured
BLE 5.0 + Wi-Fi + 4G
Installer Partner Network
Now Live on iOS & Android
Geo-Opening Technology
Call-To-Open Pro Plan
UK Designed & Manufactured
BLE 5.0 + Wi-Fi + 4G
Installer Partner Network