Need Support?
Watch The Full Setup
Contact and Support
Get In Touch With Our Team For Assistance, Technical Support, Or Any Questions About Our Services. We're Here To Help.
GatEvo Connect AI
GatEvo Connect
AI brings modern.
Designed for installers. Built for reliability. Powered by smart automation.
0 +
Total jobs listed
0 +
Successful Hires
0 +
Companies Hiring
Support & Contact
How Can We Help You?
GatEvo Provides Dedicated Support Channels For Both End-Users And Professional Installers. Whether You Need Technical Assistance, Installation Help, Or Have General Enquiries, We're Here To Help.
General Enquiries
Email Support
Technical assistance and general questions
Sales & Trade Enquiries
Pricing, partnerships, and bulk orders
Installer Support
Dedicated channel for certified installers
Phone Support
Speak directly with our team during business hours
Installer Assistance & Resources
Resources for Professionals
Dedicated tools and resources to help installers work more efficiently and resolve issues faster.
Common Reasons Installers Contact Us
Wiring and configuration assistance
Device commissioning and setup
Firmware update guidance
Integration with existing systems
Self-Help Resources
Installation Videos
Wiring Diagrams
Tutorials
Firmware Notes
Remote Diagnostics
Monitor device status, I/O inputs, network signals, and access detailed logs remotely. Most issues can be resolved without a site visit.
Warranty & Issue Reporting
Support & Issue Resolution
Comprehensive Warranty Coverage And Streamlined Issue Reporting Process For Quick Resolution.
Warranty Support
- • Manufacturing Defects And Component Failures
- • Damage From Improper Installation Or Misuse
- • Wear And Tear From Normal Use
Installer Portal Access
Registered Installers Can Manage Projects, Track Devices, Submit Support Tickets, And Access Exclusive Resources.
Access PortalReport an Issue
- • Device Serial Number
- • Installation Date And Location
- • Detailed Description Of The Issue
- • Photos Or Videos If Applicable
Contact Us
Conversation – Reach Out Anytime
We're here to listen! Whether you have questions, feedback, or just want to say hello, feel free to reach out.
Address
Sheffield, United Kingdom
Email
sales@gatevo.co.uk
Phone
0114 494 0405
GatEvo FAQ
Most Asked Support Questions
01.
Is the GatEvo controller easy to install?
Yes, GatEvo is designed for simple, plug-and-play installation. Our clear wiring diagrams and step-by-step setup guide walk you through the entire process from start to finish.
02.
What kind of support is available?
We provide comprehensive support through multiple channels: email, phone, and our dedicated installer resources. Professional installers also get access to remote diagnostics for troubleshooting.
03.
Do I need a subscription?
GatEvo offers tiered plans. Our basic features are always available, while the Pro Plan unlocks advanced capabilities like VoIP calling, unlimited users, and detailed activity logs.
04.
Is my data secure?
Security is our top priority. GatEvo uses end-to-end encryption for allcommunications and industry-standard security protocols to keep your property and data safe.