GatEvo is a smart access controller that operates gates, garages, doors, shutters and lighting from your phone. It includes modern access features like Geo-Opening, Access Link, automation and optional AI/telecom upgrades.

Is GatEvo a subscription-based system?

No — GatEvo is not subscription focused. The core system is one-time purchase, and includes app control, Geo-Opening, automation, lighting control, diagnostics, 25 app users, and 5 permanent Access Links. Optional paid plans exist only for advanced telecom or AI features.

Can multiple entrances be controlled?

Yes — GatEvo supports up to 6 programmable outputs, so you can control main vehicle gate, pedestrian gate, garage door, roller shutter, side door, and lighting circuits all from one device.

A virtual keypad that opens when someone taps a secure link. They enter a code → your gate/door/garage opens. No app download required for visitors.

GatEvo uses GPS + BLE to detect when you are approaching your property. Your entrance opens automatically without touching your phone.

How does Call-to-Open work?

You receive a UK local telephone number inside the app. When an authorised caller rings the number, the system triggers outputs instantly. Available in Pro Plan.

Is GatEvo easy to install?

Yes — purpose-built for installers with clean wiring layout, clear terminals, labelled I/O, external antenna, and installer mode in the app.

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FAQs

Q: Does GatEvo work on any gate system?

Yes. GatEvo works with any gate, garage or shutter controller that supports dry contact inputs, push button triggers, or relay activation. Compatible with every major brand.

Frequently Asked Questions

Everything you need to know about GatEvo smart access control systems.

General FAQs

GatEvo is a smart access controller for gates, garages, doors, shutters, and lighting. Features include Geo-Opening, Access Link, automation, and optional AI/telecom upgrades.

No. GatEvo is a one-time purchase system. It includes:

App control
Geo-Opening
Automation / I/O Manager
Lighting control
Diagnostics
25 app users
5 permanent Access Links

Optional paid plans for advanced features:

Pro Plan: Unlimited Access Links, unlimited app users, Call-to-Open, extended expiry, advanced logs, LTE roaming.
Pro+ Plan: All Pro features + AI answering phone calls and AI diagnostics.

Yes. Compatible with any gate, garage, or shutter that supports dry contact inputs, push button triggers, or relay activation. Supports all major brands.

Yes. Up to 6 programmable outputs, e.g., main vehicle gate, pedestrian gate, garage door, roller shutter, side door, and lighting circuits.

Yes. The app and cloud platform are global. Call-to-Open uses UK numbers but works internationally.

Access Link FAQs

A virtual keypad that opens via a secure link. Visitors enter a code → your entrance opens.

No. Access Link works through a web browser.

Free Tier: 5 permanent links
Pro/Pro+: Unlimited

Yes. Remove access instantly from the app.

Yes. Uses secure tokens, anti-replay protection, and optional one-use codes.

Geo-Opening FAQs

GatEvo detects your approach using GPS + BLE and opens the entrance automatically.

No. Uses background-friendly APIs designed for low battery consumption.

Yes. Radius is adjustable inside the app.

Call-to-Open FAQs (Pro Plan)

You get a UK local number in the app. Authorised callers trigger outputs instantly.

Instant (no ringing delay)
Works globally
More reliable
Multi-output sequences
Full call logs
Uses VoIP/SIP or LTE
No single network dependency

Yes. One or multiple outputs can be triggered.

Yes. Every call is time-stamped and recorded.

AI Assistant FAQs (Pro+ Plan)

AI answers calls and executes commands naturally, e.g.:

“Open the gate.”
“Check photocells.”
“Turn on lights.”
“Is the garage open?”
“Run diagnostics.”

Only if Pro+ is enabled and permission is granted. AI reads device states securely in real-time.

Yes. GatEvo does not sell or share voice data.

Connectivity FAQs

Remote control: Yes
Local control (BLE): No

Options:

Ethernet (recommended)
External SMA antenna (included)
Optional LTE module

SIM-based multi-network roaming selects the strongest signal.

Installer FAQs

Yes — purpose-built for installers with:

Clean wiring layout
Clear terminals
Labelled I/O
External antenna
Installer mode in the app

Yes. GatEvo supports:

Photocells
8k2 edges
4k1 edges
Dual safety inputs
Safety override logic

Yes — free in all plans:

Input states
Output history
Voltage readings
EDGE values
Network strength
Uptime
Fault logs

Only if the user grants Installer Access. This ensures full privacy and security.

Technical FAQs

Six programmable dry-contact relays.

Five configurable inputs supporting:

NO/NC
8k2
4k1
Photocells
PIR sensors

9–36V AC/DC.

Yes — firmware updates are automatic and free.

Plan & Subscription FAQs

No — not for the main features. The only optional costs are:

Call-to-Open
Unlimited Access Links
Unlimited app users
AI features
LTE roaming

Because phone numbers and AI processing have real monthly costs. Everything else remains free.

You return to the Free plan:

25 app users
5 permanent Access Links
Geo-Opening
Automation
Lighting control
Cloud access
Diagnostics

No loss of essential features.

Troubleshooting FAQs

Check photocell status
Check safety edges
Confirm output wiring
Verify Wi-Fi/Ethernet/LTE
Check app permissions
View diagnostics in the app

Enable Location Services
Ensure Bluetooth is on
Adjust radius
Check battery optimisation settings
Check app has background activity permissions

Check if:

Link has expired
Code is revoked
Output permissions are correct

Move antenna outside the cabinet
Elevate antenna
Avoid placing near metal surfaces
Use different network provider SIM

Conversation – Reach Out Anytime

We're here to listen! Whether you have questions, feedback, or just want to say hello, feel free to reach out.

Sheffield, United Kingdom

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sales@gatevo.co.uk

0114 494 0405

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