Head Office: GatEvo Innovation House – Sheffield, United Kingdom
Smarter Access. Intelligent Control Powered by AI
Our advanced diagnostic tools help you quickly identify and resolve issues with your Gatevo system, minimizing downtime and ensuring optimal performance.
The diagnostic process typically takes 3-5 minutes to complete and provides a comprehensive report of your system's health status with detailed analysis.
Network Testing
Wi-Fi, Bluetooth, and cellular connectivity diagnostics with signal strength analysis.
I/O Verification
Test each input and output channel individually for proper functionality.
Safety Monitoring
Analyze beams, edges, and other safety inputs with detailed fault detection.
Firmware Check
Verify system integrity and ensure latest software version.
Identify exactly which input triggered the safety stop with precise fault location
Compatible with 8.2kΩ safety edges, up to 8 in parallel configuration
Reduces need for separate safety interface cards with integrated monitoring
Instant alerts and detailed fault logs directly in the mobile app
Diagnose Wi-Fi, Bluetooth, and cellular connectivity issues. Tests signal strength, latency, and identifies potential interference sources.
Verify each input and output channel individually to ensure proper signal processing and response. Ideal for troubleshooting sensor issues.
Analyze all connected safety inputs including beams and edge strips. Verify proper resistance values for 8.2kΩ safety edges.
Recalibrate safety sensors, position detectors, and environmental monitors to ensure accurate readings and optimal performance.
Review detailed error logs to identify patterns, recurring issues, or specific events that may have caused system malfunctions.
Comprehensive security check to detect unauthorized access attempts, verify user permissions, and ensure encryption protocols.
Having system issues? Our technical support team can remotely diagnose your Gatevo system and provide expert troubleshooting assistance.